1. Identity and address of the data controller
Milpasoft is the controller responsible for processing the personal data it collects through physical, electronic, telephone or digital means.
Address: Av. Prisciliano Sánchez Sur 136, Centro, 63000 Tepic, Nay.
For any matter relating to privacy and personal data, you can contact us through the privacy form or by phone at +52 1 311 374 5329.
2. Personal data we may collect
- Full name.
- Company or institution.
- Email address.
- Phone and/or WhatsApp number.
- Service of interest, business sector, project needs and contact message.
- Billing or contracting information, when a business relationship exists.
- Browsing data, IP address, cookies, online identifiers and behavior on the site, where applicable.
3. Primary purposes of processing
- Respond to requests for information, assessments, contact or quotations.
- Follow up with prospects, clients, suppliers or business partners.
- Schedule calls, meetings, demonstrations or assessment sessions.
- Prepare proposals, scopes of work, estimates, contracts or business documentation.
- Provide technical support, operational assistance or after-sales follow-up.
- Manage the use of forms, WhatsApp, email and other service channels.
4. Secondary purposes
In addition, Milpasoft may use your data to send commercial information, news, informative content, meeting invitations or follow-up information about services that may interest you.
If you do not wish your data to be processed for these secondary purposes, you may request this at any time through the privacy form.
5. Sensitive data
As a general rule, Milpasoft does not request or process sensitive personal data through this site.
If the nature of a particular service makes it necessary to process sensitive information, this will be done only in the relevant context and with the applicable measures, as appropriate.
6. Data transfers
Milpasoft does not sell your personal data.
However, your data may be shared with technology, hosting, messaging, collaboration, analytics, support or contractual performance providers, always subject to confidentiality and security obligations and solely for the purposes necessary for the relevant relationship.
Data may also be shared when required by law, by an order from a competent authority, or when necessary to defend Milpasoft's rights.
7. ARCO rights and withdrawal of consent
You may request access to, rectification or cancellation of, or object to the processing of your personal data at any time. You may also withdraw your consent to its processing, where applicable.
To do so, submit your request through the privacy form and include in your message “Personal Data - ARCO Rights”, clearly describing:
- Your name and contact method.
- The relationship or context in which you provided your data.
- The right you wish to exercise.
- The data to which your request relates.
- Any information that may help us address your request.
8. How to limit use or disclosure
If you wish to limit the use or disclosure of your personal data, you may request this through the privacy form.
Milpasoft will take reasonable and commercially feasible measures to address your request in accordance with the nature of the existing relationship and applicable legal obligations.
9. Cookies and tracking technologies
Our site may use cookies, tracking tags, pixels and similar tools for functionality, security, measurement, analytics and improving the user experience.
These technologies may collect browsing data such as IP address, browser type, device, pages visited, time spent on the site and interactions within the site.
You can configure your browser to limit or block these technologies; however, some site functions may be affected.
10. Security measures
Milpasoft implements reasonable administrative, technical and physical measures to protect personal data against damage, loss, alteration, destruction, or unauthorized use, access or processing.
However, no electronic transmission or storage of information can guarantee absolute security. Information is therefore safeguarded according to reasonable standards and available best practices.
11. Changes to this notice
Milpasoft may modify or update this privacy notice at any time in response to legal, operational, contractual or service-model changes.
Any changes will be published on this same page: privacy.html.